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ABOUT PHONEBOX
We Keep You Connected - Anywhere, Anytime
At PhoneBox, we offer affordable 5G/LTE plans across Canada and the U.S. with reliable nationwide coverage. Whether you're a student arriving for the first time or a traveler exploring North America, we make it easy to get connected with a local SIM or eSIM, ready before or right when you land.
But we don’t stop there.
We also have NewSIM, our international eSIM brand built specifically for travelers, students, and remote workers on the move. With coverage in +150 countries, NewSIM gives you fast, reliable mobile data , no SIM swaps, no roaming fees, just seamless connectivity wherever life takes you.
Since 2011, we’ve helped over 85,000 international students and travelers to stay connected with flexible plans, no ID or deposit required, and customer support in 13 languages. And with 1,500+ global partners, we’re proud to be a trusted name around the world.
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INDEX
Clicking on the number will take you to the respective guideline!
5.

🟢Activation

Let’s learn how to activate the SIM card after you have received it!

🟢Troubleshooting

Before attempting specific troubleshooting, please follow the steps in the Basic Troubleshooting!
❇️No services
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If following the above information does not solve the problem, please contact the customer service center.

🟢General information

❇️FAQ
When can I get my US number?
When can I get the eSIM QR code?

🟢Self-serve

Don’t forget to download PhoneBox Application!

🟢FAQ

If you don't have the information you're looking for, please check the website FAQ.

🟢Contact us

🔵
Email services@gophonebox.com
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Toll-Free 1-855-886-0505
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LiveChat gophonebox.com
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Facebook @phoneboxmobile
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KakaoTalk 🔎PhoneBox 미국
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LINE @phoneboxcanada
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Whatsapp 1-403-966-2412
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WeChat phonebox canada