You cannot use the same QR code to access our services once you've deleted the eSIM from your device.
Similarly, once it's registered to a device, you cannot register it to another device.
If you've removed your eSIM or wish to obtain a new eSIM for a different device, please contact our Customer Service.
A fee of $10 + tax will be charged to your account.
PhoneBox Customer Service Team
e-mail | services@gophonebox.com |
Kakaotalk | PhoneBox (Plus Channel) |
LINE | @phoneboxcanada |
Wechat | phonebox canada |
whatsapp | 1-403-966-2412 |
Livechat | gophonebox.com |
Toll-free | 1-855-886-0505 |
Vancouver store
658 Seymour St, Vancouver, BC V6B 3K4
Toronto store
1240 Bay St. #305, Toronto, ON M5R 2A7