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Payment Methods

Pay via PhoneBox Website or App

Sign in to your online account to complete your payment.

Auto-Payment Setup

You can enable automatic payments via the website or app.
(This can also be set up at the time of activation.)

In-Store Payment (Cash not accepted)

You can pay in person at one of our stores:
•
Vancouver Store
658 Seymour St, Vancouver, BC V6B 3K4
•
Toronto Store
1240 Bay St. #305, Toronto, ON M5R 2A7

How can you do it?

Credit Card

You can register your credit card information through your Online Account to make payments.

Canadian Bank Account Withdrawal

To pay via a Canadian bank account, please enter the following details through the app:
•
Bank Institution Number (3 digits)
•
Bank Transit Number (5 digits)
•
Bank Account Number
•
Account Holder Name
•
Supporting documentation
To update your bank account information, please make changes between the 26th of the current month and the 12th of the following month.
In Canada, a $25 + tax penalty will apply if:
•
There are insufficient funds in your account
The bank information is incorrect

Changing Payment Method

You can save or update your credit card information through your Online Account or in the app.
If you have any questions, please contact us via email or our other channels.